From the moment we were picked up at our hotel the staff were friendly, professional, and just really amazing. Once we boarded the cruise the other staff were exactly the same, fantastic. The cruise itself was really good, the sights and experiences were great. The boat is in very good condition and each cabin has a TV with satellite channels, there’s also a roll top bath and great separate shower. The food was really good, the drinks good too, and the facilities on deck were top notch. There’s quite a luxurious feel to the boat. The really stand out ‘feature’ though is the staff. The guides, the waiters/waitresses, bar staff, everyone are all truly wonderful. They go above and beyond and their friendly fun nature enhances the trip. They made the trip extra special. There are a lot of companies to choose from when booking a cruise of Ha Long Bay, I’m glad we chose Genesis Regal and I have no hesitation in recommending them.

I did a wide research before contacting the agencies. Genesis Cruise was the first and last thanks to Ms. Chee! I didn't regret. The cruise exceeded my expectations, the ship is quite new and well maintained which is very important seeing you will spend time on deep water, everything was extremely well organized, the program was diverse and the bay they are cruising in is much less crowded and cleaner than Halong Bay. The rooms are spacious and very well decorated, each one with its own balcony and bathtub with a view. The food was delicious and the staff was very kind and professional. As it was my birthday they even left a cake in my room which I find it very thoughtful. And the most important, not that only made my birthday cruise unforgettable, Ms. Chee from Genesis agency find time to take me out and show me Hanoi before and after the cruise! I am extremely thankful to Ms. Chee and Genesis staff for my safe and memorable trip. I highly recommend Genesis Regal Cruise and, for sure I will be back again. P.S. do not forget to wake up on time and see the Sunrise!

We were 3 couples who booked 3 rooms on the Genesis for a 2-day, 1-night cruise. It was an incredible experience for all of us, which we think could have even been enhanced further, if activities were planned for the second day as well. Our experience started with the pickup at our hotel in Hanoi and the drive to the bay. This went smoothly, as we were picked up on time in a nice and comfortable van for the 2.5 hour drive. From the docks we were transferred by boat to the Genesis that was anchored in the bay. All around us we could see the green-covered rock islets jutting out from the sea - a breathtaking landscape. When we arrived at the Genesis, we were welcomed by the captain and the crew, together with the passengers of the previous day nearing the end of their adventure, who also welcomed us with clapping and cheering. It was a really nice way to embark. We were whisked to the dining room where we were given an excellent lunch, 4 courses all beautifully prepared and very tasty. The views of the bay were incredible and we couldn’t resist getting up and taking photos between dishes. After lunch we were showed to our room. And what a room it was! Really large and beautiful with a huge bed facing the sea without any obstructions whatsoever! The room was grand. It also had a bathtub in the bathroom (which also included a separate shower) that had its own grand window with a view of the bay! Apparently the boat is new and it shows! Everything was in tip-top condition. The activities of the first day were fun. They included kayaking, swimming in the bay, squid fishing and happy hour. Dinner did not disappoint and continued the great experience from lunch. If anything could be said about enhancing the experience of the entire cruise, it would be to include some activities in the second day. The second day activities started with Tai Chi on the deck at 6 a.m., an ungodly hour, which just a handful of passengers take advantage of. Then comes breakfast and the checkout from the room. The early checkout is reasonable, since the crew has to clean the rooms to welcome the next batch of passengers due to arrive in about 3 hours. However after checkout, we were offered another meal (again, nice and tasty) in the dining room, where we waited until the time for welcoming the new guests aboard and our following departure. Although the meals were very good, it was practically a whole morning of nothing! This I would beckon the crew to contemplate changing, e.g. a short walking tour on one of the islets, an up-close sightseeing boat tour of the islets on a small boat, or even some activity on the sun deck. All in all, we all had a great time. The boat was new and the rooms incredible; the food was superb and the 1st fay’s activities were fun. A different arrangement of the activities for the second day would have enhanced an already great experience even higher!

We had great trip in halong bay with Danny and Genesis Cruise. The food was amazing the activities was interesting and fun